Complaints procedure

 

We strive to ensure every customer is 100% happy with the product and service they have been provided however in the event you are not happy please write or email your complaint to:

Stacey Pywell – Operations Director

Taxloans.co.uk

5 Kings Court
Kettering Parkway
Kettering
NN15 6WJ

E: stacey.pywell@taxloan.co.uk

T: 01536 529698

Upon receipt we will attempt to make contact with you within 2 working days to acknowledge your complaint and gather any additional information required.
Within 5 further working days we will provide a decision regards your complaint and the reasons behind the decision.

If you are unhappy you may appeal to:

Stuart Burn – Managing Director

5 Kings Court
Kettering Parkway
Kettering
NN15 6WJ

E: stuart.burn@taxloan.co.uk

T: 01536 529698

Upon receipt of an appeal Stuart Burn (or his designate) will attempt to make contact with you within 2 working days to acknowledge your appeal and gain an understanding of the issues around the original decision.
Within 5 further working days we will provide a final decision regards your complaint.

If you continue to be unhappy you may complain to:

Financial Ombudsman Service
The Financial Ombudsman Service
Exchange Tower
London E14 9SR

complaint.info@financial-ombudsman.org.uk

0800 023 4 567

REQUEST A CALL BACK


Payment terms on tax loans are available from 12 months to 60 months. Our minimum borrowing value is £10,000 and our maximum borrowing value is £10,000,000. We can make payments directly to HM Revenue & Customs. No interest penalties for early repayments.

Benefits of tax loans:

  • Improved cash flow
  • Easy monthly repayments
  • Keeps your bank funding lines open
  • Fixed rates
  • Fast decisions and fast funding
  • Personal service & dedicated account manager

Loan Example

Loan Illustration Amount:
£30,000
Loan Repayment Term:
12 months
Monthly Repayments:
£2,679.95
Total Amount Repayable:
£32,159.34
Total Fees + Interest:
£2,159.34
Representative APR:
13.9%

Tax Loan Quote Calculator:

GET A QUOTE NOW

Use our loan repayment calculator to tell us what you want to borrow and we’ll show you an example of what you might repay.

If we make you an offer, your rate and payments may be higher depending on our assessment of your circumstances and financial behaviour. Available to over 18’s only, subject to status.







To discuss this quotation, please call our team on 0330 100 5220 .

*Subject to credit approval